Mabhuku eSATEC & Gwaro reVashandisi

SATEC is a recognized global leader in the field of energy management and power quality analysis. Established in 1987, the company specializes in researching, developing, and manufacturing high-precision hardware and software solutions for electrical utilities, industrial facilities, and commercial energy consumers. Their extensive product line includes advanced power meters, multi-function energy analyzers, and comprehensive billing and monitoring software designed to enhance energy efficiency and grid reliability.

With a strong commitment to innovation and accuracy, SATEC’s devices adhere to stringent international standards for revenue metering and power quality monitoring. The company\'s solutions are instrumental in revenue metering, substation automation, and electrical fault analysis, serving a diverse client base across over 40 countries. SATEC enables organizations to optimize energy usage, reduce operational costs, and maintain stable power networks through reliable data and expert support.

• Where can I find user manuals for SATEC meters?

  User manuals, installation guides, and software tools are available on the official SATEC support page or can be found on individual product pages.

• What is the warranty period for SATEC products?

  SATEC typically offers a 24-month functional warranty from the date of dispatch (valid for up to 36 months from the date of production), subject to proper installation and usage.

• How do I connect a SATEC meter to a power source?

  Always ensure all incoming power sources are turned OFF before installation. Connect the instrument according to the wiring diagram provided in the specific model's installation guide, using appropriate external overcurrent protection devices.

• Can I open the device for repair?

  No, the unit should only be opened by a duly authorized representative of the manufacturer in a fully anti-static environment. Unauthorized opening may damage components and will void the warranty.