Mabhuku eTORRAS & Gwaro reVashandisi

TORRAS is a forward-thinking consumer electronics brand dedicated to reinventing personal comfort and device protection. Established with a focus on simple yet highly functional design, TORRAS has gained global recognition for its COOLiFY series—wearable air conditioners that utilize semiconductor cooling technology to provide instant relief in hot environments.

Beyond personal cooling, the brand is a market leader in protective accessories, offering military-grade shockproof phone cases, innovative Ostand cases with integrated magnetic kickstands, and screen protectors. The company’s product lineup also extends to portable power solutions, including MagSafe-compatible power banks, and automotive accessories like smart car air fresheners.

• Why is my TORRAS COOLiFY fan not turning on?

  Check if the battery has sufficient charge. Press and hold the power button for a few seconds. If it still does not turn on, inspect the charging cable and port for debris.

• Does the TORRAS power bank support pass-through charging?

  Yes, many TORRAS power banks allow you to charge a device while the power bank itself is being recharged. Refer to your specific model's manual for confirmation.

• What does it mean if the wireless charging light flashes on my power bank?

  A flashing blue light typically indicates an abnormality in the wireless output or that a foreign object (FOD) has been detected on the charging surface.

• How do I register my TORRAS product for warranty?

  You can register your product to extend its warranty coverage by visiting the warranty registration page on the TORRAS Global or TORRAS Life website.

• Can I use the TORRAS magnetic case with MagSafe accessories?

  Yes, TORRAS magnetic cases are designed with integrated magnets to be fully compatible with MagSafe chargers, wallets, and mounts.