Mabhuku eTraulsen & Gwaro reVashandisi

Traulsen has been the "Gold Standard" in commercial refrigeration since its founding in 1938. As a premier brand within the ITW Food Equipment Group, Traulsen is renowned for manufacturing high-performance, durable, and reliable refrigeration products designed for the demanding environments of professional kitchens.

The company’s extensive product portfolio includes the iconic G-Series reach-in refrigerators and freezers, the Centerline™ by Traulsen range for budget-conscious operators, undershelf units, prep tables, and blast chillers. Known for their precise temperature control and robust construction, Traulsen units are a staple in restaurants, hotels, schools, and healthcare facilities worldwide. The brand is headquartered in Fort Worth, Texas, where it continues to innovate with smart technologies like the SmartConnect app for equipment monitoring.

• Where can I find the serial tag on my Traulsen unit?

  The series tag is typically located in the upper right interior compartment of the unit. It contains vital information including the model number, serial number, and refrigerant specifications.

• How often should I clean the condenser coil?

  To ensure optimal performance and longevity, the condenser coil and filter (if provided) should be cleaned regularly. Many operators perform this maintenance monthly to prevent system strain.

• Does my Traulsen refrigerator require manual defrosting?

  Most Traulsen reach-in refrigerators and freezers are equipped with automatic defrost systems and do not require manual defrosting during normal operation.

• How do I register my Traulsen product for warranty?

  New equipment can be registered to activate the warranty by visiting the official Traulsen website and completing the Warranty Registration form found under the Support or Service section.

• Who should I call for technical support or service?

  For technical assistance, you can contact Traulsen Service directly at 800-825-8220 or email service@traulsen.com.