1. Nhanganyaya
This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your Evolis Primacy Single-side Card Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.
Product Overview
The Evolis Primacy is a high-performance single-side card printer designed for efficient and high-quality card production. It features a 100-card capacity input and output hopper, making it suitable for batch printing. The printer is designed for ease of use, energy efficiency, and quiet operation.
Key Features
- Kudhinda Nekukurumidza: Capable of high-speed card production.
- High Quality Printing: Delivers clear and vibrant card prints.
- Ethernet Kubatana: For network integration.
- Dhizaini Yakanakira Mushandisi: Easy card loading and ribbon replacement via a cassette system.
- Simba Nesimba: Eco-designed with lower energy consumption compared to previous generations.
- Quiet Operation: Operates at a low sound level for various work environments.
- 3-Yemakore Warranty: Manufacturer's warranty for reliability.
2. Setup
2.1 Kusunungura Printer
Carefully remove the printer and all accessories from the packaging. Retain the original packaging for future transport or storage.

Mufananidzo 2.1: Mberi view of the Evolis Primacy Single-side Card Printer. The image shows the printer's compact design with the input and output hoppers visible at the front, along with the Evolis logo and 'Primacy' branding.
2.2 Kubatanidza Simba
- Batanidza tambo yemagetsi kune chiteshi chemagetsi cheprinta.
- Batanidza imwe magumo etambo yemagetsi mupombi yemagetsi yakadzikwa.
- Press the power button located on the printer to turn it on.
2.3 Kubatanidza kune Computer
The Evolis Primacy printer supports both USB and Ethernet connectivity.
- USB Connection: Connect a USB cable from the printer to an available USB port on your computer.
- Ethernet Connection: Connect an Ethernet cable from the printer to your network router or switch.
2.4 Mutyairi uye Kuiswa kweSoftware
Install the Evolis Premium Suite software solution and printer drivers from the provided installation media or download them from the official Evolis website. Follow the on-screen instructions to complete the installation. The software assists with printer configuration and operation.
3. Kushandisa Printer
3.1 Loading Cards
The input hopper is located at the front of the printer. It can hold up to 100 cards. Ensure cards are clean and free of dust or debris.
- Open the input hopper cover.
- Place a stack of CR80 (3.303 x 2.125 inches) cards into the hopper, ensuring they are correctly oriented.
- Close the input hopper cover.

Mufananidzo 3.1: Side view of the Evolis Primacy printer, illustrating the card path from the input hopper through the printing mechanism to the output hopper. This view highlights the compact design and accessibility of card handling areas.
3.2 Loading the Printing Ribbon
Evolis Primacy uses a ribbon cassette system for easy replacement.
- Open the printer's front cover to access the ribbon compartment.
- Insert the ribbon cassette into its designated slot. The printer will automatically detect and identify the ribbon type.
- Close the printer's front cover.
3.3 Maitiro Ekudhinda
- Ita shuwa kuti printer yakabatidzwa uye yakabatana nekombuta yako.
- Open your card design software (e.g., Evolis CardPresso) and create or load your card design.
- Select the Evolis Primacy printer from your software's print options.
- Configure print settings as needed (e.g., color, quantity).
- Initiate the print job. The printer will feed cards from the input hopper, print them, and eject them into the output hopper.
The Evolis Premium Suite software provides on-screen alerts and 24/7 online help for operational guidance.
4. Kuchengeta
Regular maintenance ensures the longevity and optimal performance of your Evolis Primacy printer.
4.1 Kuchenesa Printer
- Shandisa jira rakapfava, risina ruvara kuti upukute kunze kweprinta.
- Periodically use Evolis-approved cleaning cards to clean the print head and rollers. Refer to the Evolis Premium Suite software or online resources for detailed cleaning instructions.
- Ensure the printer is powered off and unplugged before performing any internal cleaning.
4.2 Kutsiva Ribhoni
Replace the ribbon when the printer indicates it is empty or when print quality degrades. The ribbon cassette system makes this process straightforward as described in Section 3.2.
5. Kugadzirisa matambudziko
This section addresses common issues you might encounter with your Evolis Primacy printer.
5.1 Matambudziko Anowanikwa uye Magadzirirwo
- Printer Haisi Kupindura:
- Ensure the printer is powered on and all cables (power, USB/Ethernet) are securely connected.
- Restart the printer and your computer.
- Check the printer status in your operating system's printer settings.
- Hunhu Husina Kudhinda:
- Verify that the correct ribbon type is installed and not expired.
- Clean the print head and rollers using an Evolis cleaning kit.
- Ensure the cards are clean and of the recommended type (CR80).
- Update printer drivers and firmware to the latest versions.
- Cards Jamming:
- Ensure cards are loaded correctly in the input hopper and are not warped or damaged.
- Check for any foreign objects inside the card path.
- Clean the card rollers.
- Reduce the number of cards in the input hopper if overfilled.
- Ribbon Breaking:
- Ensure the ribbon cassette is correctly seated.
- Check if the cards being used are compatible and not causing excessive friction.
- Perform a sensor adjustment if available through the Evolis Premium Suite software.
- Ensure the printer's firmware is up to date.
For more detailed troubleshooting or persistent issues, refer to the Evolis Premium Suite online help or contact Evolis technical support.
6. Zvinotsanangurwa
| Brand | Evolis |
| Model Name | Primacy |
| Item Model Number | PM1H0000RS |
| Printing Technology | Thermal |
| Printer Output | Color |
| Ruvara Rwakanyanya Kugadziriswa Kwekudhinda | 300 dpi |
| Maximum Black and White Print Resolution | >= 300 x 1200 dpi |
| Max Copy Speed (Dema & Ichena) | 150 ppm |
| Kubatana Technology | Ethernet, USB |
| Kukwanisa kwePepa Rekuisa | 100 makadhi |
| Output Sheet Capacity | 100 makadhi |
| Maximum Media Size | CR80 (3.303 x 2.125 inches) |
| Item Weight | 9 makirogiramu |
| Product Dimensions | 9 x 15 x 7 inches |
| Kudhinda kwemativi maviri | Kwete (Simplex) |
| Warranty Type | 3 Year Warranty |
7. Warranty uye Tsigiro
7.1 Chigadzirwa Chivimbiso
The Evolis Primacy Single-side Card Printer comes with a 3-makore waranti. This warranty covers manufacturing defects and ensures reliable operation under normal use. Please retain your proof of purchase for warranty claims.
7.2 Tsigiro yehunyanzvi
For technical assistance, driver downloads, firmware updates, or further support, please visit the official Evolis website or contact their customer service department. The Evolis Premium Suite software also provides integrated online help resources.
For online resources, you may visit: www.evolis.com





