Akuvox SP-R50P

Akuvox SP-R50P IP Phone User Manual

Model: SP-R50P

1. Nhanganyaya

This manual provides detailed instructions for the setup, operation, and maintenance of your Akuvox SP-R50P IP Phone. The SP-R50P is a high-definition voice IP phone designed for clear communication and efficient call management.

Zvinhu zvakakosha zvinosanganisira:

  • HD Voice capability for superior audio quality.
  • 2.6" 132x64 Graphical LCD with backlight for clear display.
  • 31 Keys, including 4 soft keys and 10 programmable keys, for versatile control.
  • Multiple connectivity options: 1 RJ9 Handset jack, 1 RJ9 Headset Jack, 2 RJ45 10/100m Ethernet Jacks.
  • Power over Ethernet (PoE) support (IEEE 802.3af) for simplified installation.
  • Support for 1 SIP account, call waiting, call forward, call transfer, call on hold, mute, auto-answer, redial, DND, local 3-way conference, volume adjustment, selectable ringtones, speed dial, hotline, and more.

2. Zviri Mukati meBhokisi

Carefully unpack your Akuvox SP-R50P IP Phone and verify that all items listed below are present and in good condition. If any items are missing or damaged, please contact your reseller immediately.

  • Akuvox SP-R50P Base Unit
  • Handset
  • Handset Connector Cable
  • Phone Stand
  • Quick Start Guide (tarisa bhuku rino kuti uwane zvizere)
Akuvox SP-R50P IP Phone with handset, base unit, and coiled cord

Figure 2.1: Akuvox SP-R50P IP Phone components. The image displays the main phone unit, the handset resting on its cradle, and the coiled handset cable. The phone features a display screen, navigation keys, a numeric keypad, and function buttons.

3. Setup

Follow these steps to set up your Akuvox SP-R50P IP Phone for first-time use.

  1. Attach the Phone Stand: Align the tabs on the phone stand with the slots on the back of the phone base unit. Slide the stand into place until it clicks securely.
  2. Batanidza Handset: Plug one end of the coiled handset cable into the handset jack on the side of the phone base unit and the other end into the handset.
  3. Batanidza kuNetwork nePower:
    • Kushandisa PoE (Simba pamusoro peEthernet): If your network switch supports PoE, connect an Ethernet cable from the LAN port on the back of the phone to a PoE-enabled port on your network switch. The phone will power on automatically.
    • Using a Power Adapter (Optional, not included): If PoE is not available, connect a compatible 5V DC power adapter (not included) to the power jack on the back of the phone, then plug the adapter into a power outlet. Connect an Ethernet cable from the LAN port on the back of the phone to your network router or switch.
  4. Kutanga kwekutanga: The phone will power on and begin its boot-up sequence. The LCD screen will display the Akuvox logo and then proceed to load the operating system. This may take a few moments.
  5. Network Configuration: Once booted, the phone will attempt to obtain an IP address via DHCP. If your network requires static IP configuration or specific SIP server settings, these can be configured via the phone's web interface or directly on the phone's menu (refer to Section 4.2 for menu navigation).

4. Operating Instructions

This section details the basic and advanced functions of your Akuvox SP-R50P IP Phone.

4.1 Basic Call Mabasa

  • Kufona:
    1. Tora ruoko kana kudzvanya iyo Mutauri bhatani.
    2. Dzvanya nhamba yefoni yaunoda uchishandisa keypad.
    3. Press the #send button or wait a few seconds for the call to connect automatically.
  • Kupindura Kudanwa: Kana foni yarira, simudza ruoko kana kudzvanya iyo Mutauri bhatani.
  • Kupedza Kufona: Simudza handset kana kudzvanya iyo Mutauri bhatani zvakare.
  • Kudzorera: Press the Kudzorera button (often represented by a curved arrow or a dedicated key) to redial the last dialed number.
  • Nyarara: Panguva yekufona, pinda iyo Mute button (microphone icon) to mute your microphone. Press it again to unmute.
  • Kugadziridza Vhoriyamu: Shandisa iyo Vhoriyamu +/- buttons during a call to adjust the handset, headset, or speaker volume. When idle, use them to adjust the ringer volume.

4.2 Advanced Call Features

  • Call Bata: Munguva yekufona unoshanda, tinya iyo Bata button (often represented by a pause icon or two vertical lines). The call will be placed on hold. Press the Bata button again or the flashing line key to resume the call.
  • Call Transfer:
    1. Kutamisa Bofu: Munguva yekufona unoshanda, tinya iyo Transfer soft key or button. Dial the number to transfer to, then press the Transfer kiyi yakapfava zvakare.
    2. Akapinda Transfer: Munguva yekufona unoshanda, tinya iyo Transfer soft key or button. Dial the number to transfer to and wait for the party to answer. Announce the call, then press the Transfer nyoro kiyi zvakare kupedzisa kutamisa.
  • Musangano weNzira Nhatu:
    1. Munguva yekufona unoshanda, tinya iyo Conf soft key or button. The first call will be placed on hold.
    2. Dial the number of the third party and wait for them to answer.
    3. Press the Conf soft key again to join all three parties in a conference call.
  • Usakanganisa (DND): Press the DND button (often represented by a crossed-out bell or similar icon) to activate or deactivate Do Not Disturb mode. When active, incoming calls will be redirected or sent to voicemail without ringing your phone.
  • Call Forward: Access the phone's menu (usually via a Menu or Settings soft key) to configure call forwarding options (Always, Busy, No Answer).
  • Bhuku renhare: The phone supports a local phonebook of up to 500 groups. Access it via the Phonebook soft key or menu option. You can add, edit, and delete contacts.
  • Programmable Keys: The 10 programmable keys can be configured for various functions such as speed dial, busy lamp field (BLF), or line keys. Refer to your system administrator or the phone's web interface for configuration details.

4.3 LCD Display and Navigation

The 2.6" graphical LCD displays call information, menu options, and status indicators. Use the navigation cluster (Up, Down, Left, Right arrows, and OK button) to navigate through menus and select options. The soft keys below the display change their function based on the current context.

5. Kuchengeta

Proper care and maintenance will ensure the longevity of your Akuvox SP-R50P IP Phone.

  • Kuchenesa: Shandisa jira rakapfava, rakaoma kuchenesa pamusoro pefoni. Kana paine mavanga akaoma, bvisa mavanga madiki.ampen the cloth with water. Do not use harsh chemicals, abrasive cleaners, or solvents, as these can damage the phone's finish and internal components.
  • Environment: Keep the phone away from direct sunlight, excessive heat sources, and moisture. Ensure it is placed on a stable, flat surface to prevent accidental falls.
  • Tambo: Periodically check all connected cables (handset, Ethernet) for any signs of wear or damage. Replace damaged cables immediately.
  • Kufefetedza Ensure the ventilation slots on the phone are not blocked to prevent overheating.

6. Kugadzirisa matambudziko

If you encounter issues with your Akuvox SP-R50P IP Phone, refer to the following common problems and solutions.

DambudzikoZvinogona KukonzeraSolution
Nhare haibati.Hapana magetsi; PoE haisi kushanda kana kuti haina kunaka; adapta yemagetsi haina kunaka.
  • Ensure Ethernet cable is securely connected to a PoE-enabled port.
  • If using a power adapter, ensure it is correctly plugged into the phone and a working power outlet.
  • Test with a different Ethernet cable or power adapter if available.
Hapana dhoni yekudaira.Network connection issue; SIP registration failure; handset cable loose.
  • Check network cable connection.
  • Verify SIP account registration status on the phone's display. If unregistered, check network settings or contact your VoIP provider/administrator.
  • Ensure handset cable is securely connected to both the handset and the phone base.
Hatikwanise kufona kana kugamuchira.SIP registration failure; network firewall blocking VoIP traffic; DND active.
  • Confirm SIP account is registered.
  • Check if DND (Do Not Disturb) mode is active and deactivate if necessary.
  • Contact your network administrator to ensure VoIP ports are open on the firewall.
Hunhu hweruzha husina kunaka (echo, static).Kuzara kwenetwork; tambo isina kunaka; dambudziko remaikorofoni/spika.
  • Check network bandwidth and reduce other network activity if possible.
  • Ita shuwa kuti tambo dzese dzakabatana zvakachengeteka.
  • Edza nefoni yakasiyana kana mahedhifoni kana iripo.

If the problem persists after trying these solutions, please contact your system administrator or Akuvox technical support.

7. Zvinotsanangurwa

Detailed technical specifications for the Akuvox SP-R50P IP Phone.

FeatureTsanangudzo/Kukosha
Model NumberSP-R50P
BrandAkuvox
Display2.6" 132x64 Graphical LCD with backlight
Keys31 Keys (4 Soft Keys, 10 Programmable keys)
Hunhu hwezwiHD Voice
SIP Accounts1 Line (Support 1 SIP account)
Ethernet Ports2 RJ45 10/100m Ethernet Jacks
Headset Jack1 RJ9 Headset Jack
Handset Jack1 RJ9 Handset jack
POEIEEE 802.3af
Musangano KufonaLocal 3-Way Conference
Phonebook Capacity500 mapoka
Call Logs100 zvinyorwa
MaterialPlastiki
ColorNhema
Package Dimensions20.8 x 19.8 x 9 cm
Kurema859.99 g
Kutanga Kuwanikwa Zuva26 Jun. 2015

8. Warranty uye Tsigiro

For warranty information, please refer to the warranty card included with your product or contact your point of purchase. Akuvox provides technical support for its products. For further assistance, please visit the official Akuvox websaiti kana kubata dhipatimendi ravo rebasa revatengi.

Zvinokurudzirwa kuchengeta risiti yako yekutenga sehumbowo hwekutenga kwezvikumbiro zvewaranti.

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