1. Nhanganyaya
This manual provides detailed instructions for the installation, operation, and maintenance of your Everycom EC801B 80mm Thermal Printer. Please read this manual thoroughly before using the printer to ensure proper function and longevity of the device. The EC801B is a high-speed thermal receipt printer equipped with an auto-cutter and versatile connectivity options including USB and LAN.
2. Safety Information
- DO NOT DISASSEMBLE THE PRINTER PERSONALLY. For any service-related queries, please contact Everycom support.
- The printer should be installed on a flat and solid surface to avoid vibration or impact damage.
- Ensure the power supply matches the printer's requirements to prevent electrical damage.
- Keep the printer away from water, dust, and direct sunlight.
3. Package Zviri mukati
Ndokumbira utarise kuti zvinhu zvese zvakanyorwa pazasi zvinosanganisirwa mupakeji yako:
- 1 x Everycom EC801B Thermal Receipt Printer
- 1 x Power Adapter
- 1 x USB Dhata Cable
- 1 x Paper Roll (SampLe)
- 1 x Chinyorwa cheMushandisi
- 1 x CD yekutyaira

Image: Contents of the Everycom EC801B printer package, including the printer unit, power adapter, USB cable, sample paper roll, user manual, and driver CD.
4. Chigadzirwa Pamusoroview
Familiarize yourself with the various parts of your Everycom EC801B thermal printer.
4.1 Mberi neKumusoro View

Mufananidzo: Mberi view of the Everycom EC801B thermal printer, showing the paper output slot and control panel.

Mufananidzo: Pamusoro view of the Everycom EC801B thermal printer, highlighting the control panel with POWER, ERROR, PAPER indicators, and the FEED button.
4.2 Control Panel
- SIMBA Indicator: Inopenya kana printa yakabatidzwa.
- ERROR Indicator: Flashes or illuminates to indicate an error (e.g., paper out, cover open).
- Chiratidzo cheBEPA: Illuminates when paper is present, flashes when paper is low.
- FEED Bhatani: Press to advance paper. Hold to print a self-test page.
4.3 Rear Panel (Connectivity Ports)

Mufananidzo: Rear view of the Everycom EC801B thermal printer, showing the power port, cash drawer port, Ethernet (LAN) port, and USB port.
- POWER Port: Inobatanidza kune adapta yemagetsi.
- CASH Drawer Port: Connects to a compatible cash drawer.
- Chiteshi cheLAN (Ethernet): Connects to a network for network printing.
- USB Port: Inobatanidza pakombuta uchishandisa tambo ye USB.
5. Setup
5.1 Kuiswa Kwenyama
Place the printer on a stable, flat surface. Ensure there is adequate space around the printer for ventilation and easy access to ports and paper loading.
5.2 Kubatanidza Cables
- Power Connection: Connect the power adapter to the printer's POWER port and then plug the adapter into a power outlet.
- Data Connection (Choose one):
- USB: Connect the USB data cable from the printer's USB port to an available USB port on your computer.
- LAN: Connect an Ethernet cable from the printer's LAN port to your network router or switch.
- Cash Drawer (Optional): If using a cash drawer, connect its cable to the printer's CASH Drawer port.
5.3 Kuisa Mapepa
- Open the printer cover by pushing the cover open lever (if present) or lifting the top cover.
- Insert the 80mm thermal paper roll into the compartment, ensuring the paper feeds from the bottom and the leading edge extends out of the printer.
- Close the printer cover firmly until it clicks into place. Ensure there is no slack in the paper.

Mufananidzo: Pamusoro view of the Everycom EC801B printer with the cover open, revealing the paper roll compartment.
5.4 Kuiswa kwemutyairi
For the printer to communicate with your computer, drivers must be installed.
- Isa Driver CD yawapihwa muCD-ROM drive yekombuta yako.
- Follow the on-screen instructions to install the printer drivers. If your computer does not have a CD drive, drivers can typically be downloaded from the Everycom official website.
- After installation, configure the printer settings through your operating system's printer management tools.
6. Operating Instructions
6.1 Kubatidza/Kudzima
To power on the printer, ensure the power adapter is connected and press the power switch located on the side or rear of the printer. The POWER indicator light will illuminate. To power off, press the power switch again.

Mufananidzo: Mberi view of the Everycom EC801B printer, showing the location of the power switch on the side.
6.2 Printing a Self-Test Page
A self-test page can confirm basic printer functionality and print quality without requiring a computer connection.
- Ensure the printer is powered off and paper is loaded.
- Dzvanya uye ubate iyo FEED bhatani.
- Ndichiri kubata FEED button, turn on the printer.
- Sunungura iyo FEED button once the printer starts printing. A self-test page will print, showing printer information and a sampkudhinda.

Image: Everycom EC801B printer actively printing a self-test receipt with a QR code and text.
6.3 Basic Printing Operation
Once drivers are installed and the printer is connected, you can print from any application that supports printing. Select the Everycom EC801B from your list of available printers and initiate the print command.
6.4 Basa reKucheka Otomatiki
The EC801B features an automatic cutter that will cut the receipt paper after each print job, or as configured in your printer settings/software.
7. Kuchengeta
7.1 Kuchenesa Printer
Kuchenesa nguva dzose kunobatsira kuchengetedza kunaka kwekudhinda uye kunoita kuti printa irambe yakareba kwenguva refu.
- Print Head: Shandisa donje swab zvishoma dampened with isopropyl alcohol to gently wipe the thermal print head. Allow it to dry completely before use.
- Paper Path: Use a soft, dry cloth to remove any paper dust or debris from the paper path.
- Kunze: Pukuta kunze nekanyoro, damp jira. Usashandise makemikari ane hasha kana abrasive cleaners.
7.2 Kutsiva Mapepa
When the PAPER indicator flashes or printing becomes faint, it's time to replace the paper roll. Follow the steps in Section 5.3 to load a new 80mm thermal paper roll.
8. Kugadzirisa matambudziko
Kana ukasangana nematambudziko neprinta yako, tarisa matambudziko akajairika nemhinduro dzinotevera:
| Dambudziko | Zvinogona Kukonzera | Solution |
|---|---|---|
| Printer haibatidze | Hapana simba, adapta isina kunaka | Check power cable connection, ensure outlet is working, try another adapter if available. |
| No printing / Blank output | Paper loaded incorrectly, no paper, print head issue, driver issue | Reload paper correctly (thermal side facing print head), replace paper roll, clean print head, reinstall drivers. |
| ERROR indicator on/flashing | Paper out, cover open, print head overheat | Check paper, close cover firmly, allow printer to cool down. |
| Kudhinda kwemhando yakashata | Dirty print head, low quality paper, old paper roll | Clean print head, use high-quality thermal paper, replace old paper. |
| Printer not recognized by computer | Driver not installed, incorrect cable, port issue | Install/reinstall drivers, check USB/LAN cable connection, try a different port. |
If the problem persists after attempting these solutions, please contact Everycom customer support.
9. Zvinotsanangurwa
Key technical specifications for the Everycom EC801B Thermal Printer:
| Feature | Detail |
|---|---|
| Model | EC801B |
| Printing Technology | Thermal Line Printing |
| Print Speed | 220 mm/sekondi |
| Pepa Width | 80mm |
| Kubatana | USB, LAN (Ethernet) |
| Auto Cutter | Ehe |
| Printer Output | Monochrome |
| Dimensions (LxWxH) | 18.6 x 14.5 x 13.3 cm |
| Item Weight | 1.2 kg |
| Mugadziri | Everycom Electronics (Made in India) |
10. Warranty uye Tsigiro
The Everycom EC801B Thermal Printer comes with a 1-Yegore Warranty kubva pazuva rekutenga. Iyi waranti inovhara kukanganisa kwekugadzira uye kusashanda pasi pemamiriro ekushandiswa akajairwa.
For technical assistance, troubleshooting, or warranty claims, please contact Everycom Customer Support:
- Nhamba Yemahara: 1800 121 4480
- Nguva dzeKushanda dzeRutsigiro rweVatengi: Muvhuro - Mugovera, 10:00 AM - 6:30 PM (Kunze kwemazororo everuzhinji)

Image: Everycom customer service contact details, including the toll-free number and working hours.