1. Nhanganyaya
Welcome to the user manual for your new Candy RapidO' ROW4964DWMCE/1-S Washer Dryer. This appliance combines washing and drying functions, offering convenience and efficiency for your laundry needs. Please read this manual carefully before using the appliance to ensure safe and correct operation, and to achieve the best possible results. Keep this manual for future reference.
2. Safety Information
For your safety and to prevent damage to the appliance, please observe the following precautions:
- Ita shuwa kuti mudziyo wakanyatsoiswa pasi uye wakabatana kune yakakodzera magetsi.
- Usabvumira vana kutamba kana kushandisa mudziyo.
- Chengetedza mhuka dzinovaraidza kure nemudziyo.
- Usambomanikidza gonhi kuvhurika.
- Usabate mudziyo nemaoko akanyorova kana tsoka.
- Bvisa mudziyo usati wachenesa kana kuita chero kugadzirisa.
- Usaise mudziyo mu adamp nharaunda kana kunze.
- Shandisa sipo nezvimwe zvinowedzerwa zvakakodzera michina yekuwachisa otomatiki chete.
- Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.
- Always check pockets for foreign objects before loading laundry.
3. Chigadzirwa Pamusoroview
The Candy RapidO' ROW4964DWMCE/1-S is a front-loading washer dryer designed for efficiency and ease of use. It features smart connectivity and a range of programs to suit various fabric types.
3.1 Mamiriro Akakosha
- Wi-Fi + BLE Connectivity: Connect to the Candy Simply-Fi app for remote control and additional functionalities.
- Rapid Cycles: Offers 7 rapid wash programs and 3 rapid dry programs for quick laundry solutions.
- Yakanonoka Kutanga: Program the appliance to start at a convenient time.
- Steam basa: Reduces wrinkles by up to 80%, simplifying ironing.
- Kirasi A Kushanda Nesimba Zvakanaka: Designed to reduce energy consumption by up to 50%.
3.2 Zvikamu uye Zvinodzora
Familiarize yourself with the main parts of your washer dryer:

The appliance features a large front-loading door, a control panel with a program selector dial and digital display, and a detergent dispenser drawer.

The detergent dispenser has separate compartments for pre-wash, main wash, and fabric softener. Ensure you add detergents to the correct compartments.

The central dial allows you to select the desired washing or drying program. The digital display (Figure 4) will show the program details, including estimated time and default settings.

Adjacent to the display are touch-sensitive buttons for adjusting temperature, spin speed, delayed start, and other options. The "WOOL" indicator is visible on the display.
4. Setup uye Kuiswa
Proper installation is crucial for the performance and longevity of your appliance. It is recommended to have the appliance installed by a qualified technician.
4.1 Kusunungura uye Kumisa
- Carefully remove all packaging materials, including the transport bolts at the rear of the machine. Keep these bolts for future transport.
- Place the washer dryer on a firm, level floor.
- Ensure there is adequate space around the appliance for ventilation and access.
4.2 Kuenzanisa mudziyo
Use a spirit level to ensure the appliance is perfectly level. Adjust the adjustable feet at the bottom of the machine until it is stable and does not wobble. Proper leveling prevents excessive vibration and noise during operation, especially during spin cycles.
4.3 Mvura uye Drain Connections
- Batanidza hose yekupinza mvura kune pombi yemvura inotonhora ine shinda ye3/4" Iva nechokwadi chekuti kubatanidza kwakasimba kudzivirira kudonha.
- Isa pombi yekudonhedza mupombi kana pamusoro pemupendero wesingi, kuve nechokwadi kuti yakanyatsogadziriswa kudzivirira kutamiswa panguva yekudonha.
4.4 Electrical Connection
- Plug the power cord into a properly earthed electrical socket.
- Iva nechokwadi chekuti voltage uye frequency inofananidza zvakatemwa padhishi rechiratidzo chemudziyo.
4.5 Dimensions

The dimensions of the appliance are approximately 85 cm (Height) x 60 cm (Width) x 58 cm (Depth).
5. Operating Instructions
This section guides you through the daily operation of your Candy RapidO' washer dryer.
5.1 Kugadzirira kuwacha
- Rongedza mbatya nerudzi rwejira, ruvara, uye chiyero chetsvina.
- Check garment care labels for washing and drying instructions.
- Empty pockets and close zippers and fasteners.
- The maximum washing capacity is 9 kg, and the maximum drying capacity is 6 kg. Do not overload the machine to ensure optimal results and prevent damage.
5.2 Kuwedzera Detergent uye Additives
Open the detergent dispenser drawer (Figure 2) and add the appropriate amount of detergent and fabric softener to the designated compartments:
- Compartment 1: Pre-wash detergent (if selected).
- Compartment 2: Main wash detergent.
- Compartment (often marked with a flower): Fabric softener.
Close the drawer gently after adding products.
5.3 Kusarudza Chirongwa
Turn the program selector dial (Figure 3) to choose the desired wash or dry program. The digital display (Figure 4) will show the program details, including estimated time and default settings.
- Wash Zvirongwa: The appliance offers 16 wash cycles, including specific programs for cotton, synthetics, delicates, and wool.
- Rapid Cycles: Utilize the 7 rapid wash programs for quick washes when time is limited.
- Kuomesa Zvirongwa: The appliance includes 3 rapid dry programs. For optimal drying, ensure the load size does not exceed 6 kg.
5.4 Adjusting Settings and Special Functions
After selecting a program, you can customize settings using the touch buttons:
- Tembiricha: Adjust the wash temperature according to fabric care labels.
- Spin Speed: Select the desired spin speed (up to 1400 RPM).
- Yakanonoka Kutanga: Press the delayed start button to set a delay time for the program to begin.
- Steam basa: Activate the steam function for certain programs to reduce wrinkles.
5.5 Smart Features (Wi-Fi + BLE)
Your Candy RapidO' washer dryer is equipped with Wi-Fi and Bluetooth Low Energy (BLE) connectivity, allowing you to control and monitor it remotely via the Candy Simply-Fi app.
- App Download: Download the Candy Simply-Fi app from your smartphone's app store.
- Kubatanidza: Follow the in-app instructions to pair your appliance with your smartphone. This typically involves activating Wi-Fi on the machine and confirming the connection in the app.
- Remote Control: Once connected, you can start, pause, and monitor programs, download additional cycles, and receive maintenance alerts directly on your phone.
- Chiziviso Chakakosha: To use remote start, ensure the appliance is loaded and the door is closed before activating the remote control function via the app.
6. Kuchengeta uye Kuchengeta
Regular maintenance ensures the efficient operation and extends the lifespan of your washer dryer.
- Kuchenesa Detergent Dispenser: Periodically remove and clean the detergent drawer under running water to prevent residue buildup.
- Kuchenesa Drum: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) monthly to keep the drum clean and fresh.
- Kuchenesa Sefa: Regularly check and clean the drain pump filter, usually located at the bottom front of the appliance, to remove lint and foreign objects.
- Kuchenesa Kunze: Pukuta nzvimbo dzekunze nekanyoro, damp jira. Usashandise abrasive cleaners.
- Door Seal: Wipe the door seal after each wash to remove any trapped lint or moisture, preventing mold growth.
7. Kugadzirisa matambudziko
Usati wabata basa revatengi, ndapota tarisa kune anotevera akajairika nyaya uye mhinduro:
| Dambudziko | Zvinogona Kukonzera | Solution |
|---|---|---|
| Appliance haina kutanga. | No power, door not closed, program not selected. | Check power supply, ensure door is securely latched, select a program and press start. |
| Excessive vibration/noise during spin. | Appliance not level, transport bolts not removed, uneven load. | Ensure appliance is level by adjusting feet. Verify transport bolts are removed. Redistribute laundry evenly in the drum. |
| Mvura inodonha kubva muchina. | Hoses loose, detergent drawer overflowing, drain filter blocked. | Check hose connections for tightness. Do not overfill detergent drawer. Clean the drain pump filter. |
| Washing results. | Overloading, incorrect detergent, wrong program. | Reduce load size. Use appropriate detergent for the fabric and water hardness. Select a suitable wash program. |
| Mbatya hadziome zvakanaka. | Overloading, lint filter blocked, incorrect drying program. | Ensure drying load does not exceed 6 kg. Clean the lint filter. Select an appropriate drying program. |
| Spin cycle not engaging. | Unbalanced load, drain pump issue, motor fault. | Redistribute laundry. Check and clean the drain pump filter. If the issue persists, contact service. |
8. Zvinotsanangurwa
Detailed technical specifications for the Candy RapidO' ROW4964DWMCE/1-S Washer Dryer:
| Feature | Value |
|---|---|
| Brand | Candy |
| Model Number | 31010383 (ROW4964DWMCE/1-S) |
| Zviyero zveChigadzirwa (WxDxH) | 60 x 58 x 85 cm |
| Item Weight | 66 makirogiramu |
| Washing Capacity | 9 makirogiramu |
| Drying Capacity | 6 makirogiramu |
| Maximum Spin Speed | 1400 Revolutions paminiti |
| Energy Efficiency Class (Wash) | A |
| Energy Efficiency Class (Wash & Dry) | D (based on new EU label) |
| Annual Energy Consumption (Wash & Dry) | 308 Kilowatt hours per year (for 100 cycles) |
| Annual Water Consumption (Wash & Dry) | 86 Liters per cycle (wash & dry) |
| Nhamba Yekushambidza Maitiro | 16 |
| Nhamba yeDrying Cycles | 3 (Rapid Dry) |
| Control Type | Wi-Fi, Semi-automatic |
| Voltage | 220 Volt |
| Drum Material | Simbi isina ngura |
| Special Feature | Hygienic Steam |
| Color | Chipedzisa |
For detailed energy information, refer to the official EU energy label:

9. Warranty uye Tsigiro
Your Candy RapidO' ROW4964DWMCE/1-S Washer Dryer is covered by a manufacturer's warranty and Amazon's return policy.
- Warranty yemugadziri: Candy typically offers a standard 2-year warranty. Additionally, Candy provides the option to extend coverage for spare parts for an additional 8 years (total 10 years) after the initial 2-year warranty, with labor costs applying. This option usually needs to be activated separately after product delivery.
- Amazon Return Policy: If you wish to return a product within 30 days of receipt because you have changed your mind, please consult Amazon's help page on returns. For defective or damaged products, refer to Amazon's help page on product issues.
- Tsigiro yeVatengi: For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Candy customer service or your retailer.