StarTech HB31C3A1CME

StarTech.com 4-Port USB C Hub 10Gbps Instruction Manual

Model: HB31C3A1CME

Nhanganyaya

This manual provides detailed instructions for the StarTech.com 4-Port USB C Hub (Model: HB31C3A1CME). This industrial-grade USB hub is designed to expand the connectivity of your computer in demanding environments, offering high-speed data transfer and robust power delivery.

Package Zviri mukati

StarTech.com 4-Port USB C Hub and included accessories

Image: The StarTech.com 4-Port USB C Hub shown with all its included accessories, including the hub itself, universal power adapter, terminal block connector, USB-C to USB-C cable, and USB-C to USB-A cable.

Product Features

Mberi view of StarTech.com USB C Hub showing USB-A and USB-C ports

Mufananidzo: Mberi view of the hub, highlighting the three USB-A ports and one USB-C port, all with screw-lock capabilities.

Back view of StarTech.com USB C Hub showing power and host connections

Mufananidzo: Kumashure view of the hub, showing the power input (DC jack and terminal block) and the host connection port.

Gadzirira

1. Simba Connection

The USB hub is self-powered and requires an external power source. Choose one of the following methods:

2. Host Connection

Connect the hub to your computer using one of the included 1-meter (3.3 ft) host cables:

Ensure the screw-lock connectors are securely fastened to prevent accidental disconnections, especially in dynamic environments.

3. Kuisa (Sarudzo)

The hub features built-in mounting ears for secure installation on a wall or surface. Use appropriate screws (not included) to fix the hub in your desired location. This is ideal for permanent installations in industrial or commercial settings.

Operating Instruction

Kubatanidza Peripherals

Once the hub is powered and connected to your host computer, you can connect your USB devices to the available peripheral ports:

All peripheral ports also feature screw-lock capabilities for enhanced security. The hub is OS independent and does not require additional drivers for basic functionality.

Data Transfer

The hub supports SuperSpeed USB 3.2 Gen 2, providing data transfer rates up to 10 Gbps. It is backward compatible with USB 3.2 Gen 1 (5 Gbps) and USB 2.0 (480 Mbps) devices. Multiple Transaction Translators (MTT) ensure full bandwidth even when using a mix of different speed devices simultaneously.

Kuchaja mudziyo

The USB ports support Battery Charge 1.2 (BC 1.2), delivering up to 12W (2.4A) of power per port, with a total shared power draw of up to 30W across all ports. This allows for rapid charging of compatible devices such as smartphones and tablets.

Cherechedza: The hub's ports can function as dedicated charging ports even when not connected to a host computer, provided the hub itself is powered.

Maintenance

The StarTech.com USB C Hub is designed for durability in industrial environments. To ensure optimal performance and longevity:

Kugadzirisa matambudziko

Dambudziko Zvinogoneka Chikonzero / Mhinduro
Devices not recognized or disconnecting frequently.
  • Ensure the hub is properly powered using either the AC adapter or terminal block.
  • Verify the host cable (USB-C to C or USB-C to A) is securely connected to both the hub and the computer. Tighten screw-locks if applicable.
  • Try connecting the device to a different port on the hub.
  • Test the device directly on your computer to rule out device-specific issues.
  • Ita shuwa kuti madhiraivha e USB ekombuta yako ari kuenderana.
Inononoka kutumira data.
  • Confirm that both the connected device and the host port on your computer support USB 3.2 Gen 2 (10 Gbps) for maximum speed.
  • Ensure you are using the included high-quality USB cables.
  • Dzivisa kubatanidza zvishandiso zvakawanda zvine bandwidth yakawanda panguva imwe chete kana zvikanonoka.
Devices not charging or charging slowly.
  • Verify the hub is receiving adequate power from its power adapter or terminal block.
  • Check if the device supports BC 1.2 charging.
  • The total power draw across all ports is 30W. If multiple power-hungry devices are connected, charging speed may be affected.

Zvinotsanangurwa

Feature Detail
Model NumberHB31C3A1CME
BrandStarTech.com
Ports3x USB-A (10Gbps), 1x USB-C (10Gbps)
Host Kubatana1x USB-C (supports USB-C or USB-A host via included cables)
Data Transfer RateKusvika ku10 Gbps (USB 3.2 Gen 2)
Backward CompatibilityUSB 3.2 Gen 1 (5 Gbps), USB 2.0 (480 Mbps)
Simba SourceSelf-powered (36W AC Adapter or 7-24V DC Terminal Block)
Kuchaja TsigiroBC 1.2 (12W/2.4A per port, 30W total shared)
ESD Dziviriro15kV Air, 8kV Contact
Surge Protection350W
Enclosure MaterialMetal
MountingBuilt-in mounting ears
Dimensions (LxWxH)6 x 2.3 x 0.9 inches (15.24 x 5.84 x 2.29 cm)
Kurema9.9 ounces (280.7 gramu)
Operating System KuenderanaOS Independent (Windows, macOS, Linux, iPadOS, Chrome OS, Android)
Host Port CompatibilityUSB4, Thunderbolt 3, Thunderbolt 4, USB 3.0, USB 2.0

Warranty uye Support

The StarTech.com 4-Port USB C Hub (HB31C3A1CME) is backed by a 2-makore waranti. StarTech.com also provides free lifetime 24/5 multi-lingual North American based technical support.

For technical support or warranty inquiries, please visit the official StarTech.com websaiti kana kubata timu yavo yekutsigira zvakananga.

StarTech.com has been a trusted choice for IT professionals for over 30 years, providing reliable hardware connectivity solutions.

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