1. Nhanganyaya
This manual provides detailed instructions for the setup, operation, and maintenance of your AudioCodes C435HD IP Phone. Designed for seamless integration with Microsoft Teams, this corded VoIP phone offers high-definition audio and a comprehensive set of features for efficient communication in professional environments. Please read this manual thoroughly before using your device.
2. Package Zviri mukati
Verify that all items are present in your product package. If any items are missing or damaged, please contact your vendor immediately.
- AudioCodes C435HD IP Phone Base Unit
- Handset
- Handset Cord
- Ethernet Cable
- Desk Stand
- Quick Start Guide (isina kuisirwa mubhuku rino redhijitari)
- Power Adapter (optional, if not using Power over Ethernet - PoE)
3. Tsananguro Yemuviri
Familiarize yourself with the components of your AudioCodes C435HD IP Phone.

Mufananidzo 3.1: AudioCodes C435HD IP Phone. This image displays the complete phone unit, including the handset resting on the cradle, the main base unit with its color display, the numeric keypad, function buttons, and the integrated desk stand. The AudioCodes logo is visible on the phone's body.
3.1 Pamberi Panel
- Ratidza Sikirini: Color LCD for call information, menus, and Microsoft Teams interface.
- Makiyi ebasa: Context-sensitive buttons located around the display.
- Navigation Cluster: Up, Down, Left, Right arrows and OK button for menu navigation.
- Keypad: Standard 0-9, *, # keys for dialing.
- Mabhatani Akatsaurirwa: Hold, Transfer, Mute, Speaker, Headset, Volume control, and Microsoft Teams button.
3.2 Panel Yekumashure uye Maports
- Handset Port: RJ-9 connector for the handset.
- Headset Port: RJ-9 or 3.5mm jack for connecting a headset.
- LAN Port (PoE): RJ-45 port for network connection and Power over Ethernet.
- PC Port: RJ-45 port for connecting a computer to the phone's network pass-through.
- Simba Port: For connecting an optional AC power adapter if PoE is not used.
4. Setup
4.1 Kuunganidza Nhare
- Batanidza Chigadziko cheDesiki: Align the tabs on the desk stand with the slots on the back of the phone base unit and push firmly until it clicks into place.
- Batanidza Handset: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone base unit.
4.2 Connecting to the Network and Power
The C435HD supports Power over Ethernet (PoE) or an optional AC power adapter.
- For PoE (Recommended): Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
- Using AC Power Adapter (Optional): If PoE is not available, connect the AC power adapter (sold separately) to the power port on the phone and plug it into a wall outlet. Then, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router.
- Connecting a PC (Optional): If desired, connect an Ethernet cable from your computer to the PC port on the phone. This allows your computer to share the phone's network connection.
4.3 Kuiswa Kwemadziro
The AudioCodes C435HD IP Phone can be wall-mounted. Specific wall mounting kits and instructions are typically provided separately or can be found on the AudioCodes support website. Ensure the mounting surface is secure and use appropriate fasteners.
5. Operating Instructions
This section covers basic call handling and feature usage.
5.1 Basic Call Mabasa
- Kufona:
- Tora foni, tinya bhatani reSpika, kana tinya bhatani reHeadset.
- Dzvanya nhamba yaunoda uchishandisa keypad.
- Press the Call bhatani rakapfava kana kumirira kuti kufona kuibatanidze otomatiki.
- Kupindura Kudanwa:
- When the phone rings, pick up the handset, press the Pindura soft key, or press the Speaker/Headset button.
- Kupedza Kufona:
- Regedza foni yacho, kana kuti dzvanya bhatani rekuti End Call kiyi yakapfava.
5.2 In-Call Features
- Nyarara: Press the Mute bhatani rekudzima maikorofoni yako panguva yekufona. Dzvanya zvakare kuti ubvise ruzha.
- Bata: Press the Bata soft key or dedicated button to put a call on hold. Press the Resume soft key to retrieve the call.
- Chinjana: Munguva yekufona unoshanda, tinya iyo Transfer soft key or dedicated button. Dial the number to transfer to, then press the Transfer kiyi yakapfava zvakare.
- Kudzora inzwi: Shandisa iyo Volume buttons to adjust the handset, headset, or speaker volume during a call.
5.3 Microsoft Teams Integration
The C435HD is optimized for Microsoft Teams. The dedicated Teams button provides quick access to your Teams interface, including:
- Kufona: Access your call history, contacts, and voicemail.
- Karenda: View and join scheduled meetings.
- Contacts: Manage your personal and corporate contacts.
- Huvepo: View and set your presence status.
Navigate the Teams interface using the display screen and navigation cluster.
6. Kuchengeta
Proper care ensures the longevity of your AudioCodes IP Phone.
- Kuchenesa: Shandisa yakapfava, yakaoma, kana zvishoma damp jira rekuchenesa pamusoro pefoni. Usashandise zvinochenesa, wakisi, kana zvinonyungudutsa.
- Dzivisa Zvinwiwa: Keep the phone away from water and other liquids. Do not immerse any part of the phone in liquid.
- Tembiricha: Operate the phone within recommended temperature ranges. Avoid extreme heat or cold.
- Kubata: Handle the phone with care. Avoid dropping or subjecting it to strong impacts.
7. Kugadzirisa matambudziko
Ichi chikamu chinotarisa zvinowanzoitika zvaungasangana nazvo.
| Dambudziko | Zvinogona Kukonzera | Solution |
|---|---|---|
| Nhare haibati. | No power from PoE switch or power adapter not connected. | Ensure Ethernet cable is securely connected to a PoE-enabled port, or verify AC power adapter is properly connected and plugged into a working outlet. |
| Hapana dhoni yekudaira. | Network connection issue; phone not registered with VoIP service. | Check Ethernet cable connection. Verify network status on the phone's display. Contact your IT administrator or service provider to confirm registration status. |
| Haunganzwi anofona / Anofona haakwanise kundinzwa. | Volume too low; Mute activated; faulty handset/headset. | Adjust volume using the volume buttons. Ensure Mute button is not active. Test with speakerphone or another handset/headset if available. |
| Chiratidziro hachina chinhu kana kuti chakaomeswa nechando. | Dambudziko resoftware; dambudziko remagetsi. | Perform a power cycle: Disconnect the power/Ethernet cable, wait 10 seconds, then reconnect. If the issue persists, contact support. |
8. Zvinotsanangurwa
Key technical specifications for the AudioCodes C435HD IP Phone.
- Model Number: TEAMS-C435HD-R
- Zviyero zveChigadzirwa (L x W x H): 8 x 9 x 7 inches
- Chinhu Weight: 8.8 pounds (inenge 4 Kilograms)
- Ruvara: Nhema
- Rudzi Rwerunhare: Corded
- Material: Plastiki
- Kunobva Simba: Corded Electric (PoE kana adapta yeAC yakasarudzika)
- Dialer Type: Imwe Keypad
- Kupindura System Type: Digital
- Zvishandiso Zvinoenderana: Microsoft Teams, VoIP services, PSTN, ISDN
- Mugadziri: AudioCodes
- Kutanga Kuwanikwa: Zvita 5, 2023
9. Warranty uye Tsigiro
For warranty information, please refer to the documentation provided by your reseller or the official AudioCodes website. Warranty terms and conditions may vary by region and vendor.
For technical support, product updates, and additional resources, please visit the official AudioCodes support portal or contact your authorized AudioCodes partner.





