1. Kutanga
1.1 Package Zviri mukati
Usati watanga, ndapota ita shuwa kuti zvinhu zvese zviripo mupakeji yako:
- 2 x QCY T13X Earbuds
- 1 x Kuchaja Nyaya
- 3 x Pairs of Eartips (Small, Medium - pre-installed, Large)
- 1 x USB-C Yekuchaja Cable
- 1 x Chinyorwa cheMushandisi
1.2 Kutanga Kuchaja
The earbuds must be fully charged before first use. Place both earbuds into the charging case. Connect the USB-C cable to the charging case and a power source. A full charge takes approximately 120 minutes. If the earbuds are not used for more than two weeks, charge them regularly to maintain battery health.

Image: QCY T13X Earbuds in their charging case, connected with a USB-C cable for charging. The image illustrates the charging process and the compact design of the case and earbuds.
1.3 Eartip Selection
For optimal sound quality and comfort, choose the eartips that best fit your ears. The package includes small, medium, and large sizes. The medium size is pre-installed. A proper seal is crucial for bass response and noise isolation.
1.4 Kubatanidza neChishandiso Chako
- Ita shuwa kuti maearbuds akachajwa uye aiswa muchesi yekuchaja.
- Vhura chivharo chekuchaja. Maearbuds anozopinda otomatiki maitiro ekubatanidza.
- Pane yako smartphone kana Bluetooth-inogonesa mudziyo, enda kuBluetooth marongero.
- Tsvaga available devices and select "QCY T13X" from the list.
- Kana wangobatanidzwa, uchanzwa toni yekusimbisa.

Image: QCY T13X Earbuds and their charging case, highlighting the Bluetooth 5.3 connectivity. This image demonstrates the wireless technology used for pairing.
2. Kushandisa Earbuds Yako
2.1 Simba On/Kudzima
- Power On: Open the charging case, and the earbuds will automatically power on. Alternatively, press and hold the touch panel on both earbuds for 1-2 seconds.
- Power Off: Place the earbuds back into the charging case and close the lid. They will automatically power off and begin charging. Alternatively, disconnect them from your device, and they will power off after a few minutes of inactivity.
2.2 Mimhanzi Playback Controls
The QCY T13X earbuds feature touch controls for easy management of your audio:
- Tamba/Kumbomira: Double-tap the touch panel on either earbud.
- Next Track: Tokonya katatu munzeve wekurudyi.
- Previous Track: Tokonya katatu munzeve wekuruboshwe.

Image: A person wearing a QCY T13X earbud, demonstrating the discreet design and the area for touch controls. This image helps visualize how the earbuds are worn and interacted with.
2.3 Call Management
- Pindura/Pedzisa Kufona: Double-tap the touch panel on either earbud.
- Ramba Kufona: Press and hold the touch panel on either earbud for 1.5 seconds.
2.4 Kudzora Inzwi
Volume control is managed through the QCY application on your smartphone. Download the QCY app to customize settings and adjust volume levels directly.
2.5 QCY Application
For enhanced features and customization, download the official QCY app from your device's app store. The app allows you to:
- Rongedza inzwi.
- Gadzirisa kubata zvidhinha.
- Select from various EQ presets (e.g., Pure Vocals, Boosted Original, Soft and Immersive).
- Gadziridza firmware.

Image: QCY T13X Earbuds with a graphic indicating three default EQ settings: Pure Vocals, Boosted Original, and Soft and Immersive. This highlights the sound customization options available through the app.
2.6 Multi-Device Connectivity
The QCY T13X supports seamless switching between multiple paired devices. Once paired with several devices, the earbuds can intelligently connect to the active audio source.

Image: QCY T13X Earbuds shown connected to both a smartphone and a tablet, illustrating the multi-device connectivity feature. This image demonstrates the flexibility of using the earbuds with different devices.
3. Kuchengeta uye Kuchengeta
3.1 Kuchaja maEarbuds uye Case
The charging case has a capacity of 350 mAh, with each earbud having a 45 mAh battery. A single charge provides up to 8 hours of playback, and the charging case extends total playback time to up to 30 hours. The earbuds support fast charging. Ensure regular charging if not used for extended periods.
3.2 Kuchenesa
Regularly clean your earbuds and charging case to ensure optimal performance and hygiene. Use a soft, dry, lint-free cloth. For eartips, remove them and gently wipe with a damp cloth, then dry thoroughly before reattaching.
3.3 Kuchengeta
Store your QCY T13X earbuds in their charging case when not in use. Avoid exposing them to extreme temperatures, such as below 10 degrees Celsius (50°F) or above 60 degrees Celsius (140°F), to prevent battery damage and ensure longevity.
4. Kugadzirisa matambudziko
4.1 Factory Reset
If you experience persistent connection or functionality issues, a factory reset may resolve them:
- Delete the previous connection record for "QCY T13X" from your phone's Bluetooth settings.
- Place both earbuds into the charging case and ensure they are charging.
- Dzvanya uye bata bhatani riri pacheji yekuchaja kwemasekonzi mashanu.
- The red and blue LED indicators will flash alternately 3 times, indicating a successful reset.
4.2 Nyaya dzekubatanidza
- Ita shuwa kuti Bluetooth yakabatidzwa pane chako kifaa.
- Make sure the earbuds are charged and within the 10-meter Bluetooth range.
- Edza kutangazve mudziyo wako nemaearbuds.
- Perform a factory reset as described above.
4.3 Matambudziko Eruzha
- Check the volume levels on both your device and through the QCY app.
- Ensure the eartips provide a proper seal in your ear.
- Chenesa chero tsvina kubva kumatauriri emunzeve.
- If only one earbud is working, try placing both back in the case, closing the lid, and then reopening to re-establish the connection between them.
5. Zvinotsanangurwa
| Feature | Tsanangudzo |
|---|---|
| Model Name | T13X (BH23QT26A) |
| Kukura Kwemutyairi | 7.2 mm Dynamic Mutyairi |
| Maikorofoni | 4 (ENC Noise Reduction, Mic Amplification, Echo Cancellation) |
| Bluetooth Version | 5.3 |
| Bluetooth Range | Kusvika 10 metres |
| Inotsigirwa Protocols | HFP/A2DP/AVRCP |
| Audio Codecs | AAC, SBC |
| Earbud Bhatiri Kugona | 45 mAh (imwe neimwe) |
| Kuchaja Case Battery Capacity | 350 mAh |
| Yese Yekutamba Nguva | Kusvikira maawa makumi maviri (ine kuchaja kesi) |
| Nguva Yekutamba Nekushandisa Kamwe Chete | Kusvikira kumaawa makumi maviri nemashanu |
| Nguva yekuchaja (Nyaya) | Approx. Maminitsi makumi maviri |
| Kuramba Mvura | IPX5 |
| Huremu (Earbud) | 6.34g |
| Total Weight (Case + Earbuds) | 48.15g |
| Kudzora Nzira | Bata |
| Noise Control | Active Noise Cancellation (ANC) |
| Frequency Response | 20000 KHz |
| Sensitivity | 105 dB |
| Impedance | 100 Ohms |

Image: An exploded diagram of a QCY T13X earbud, illustrating the internal 7.2mm dynamic driver. This image provides insight into the audio technology within the earbud.

Image: A detailed diagram of a QCY T13X earbud, highlighting the placement of its multiple microphones for Environmental Noise Cancellation (ENC) and wind noise reduction. This image explains the technology behind clear calls.
6. Warranty uye Tsigiro
6.1 Warranty yemugadziri
The QCY T13X Bluetooth Earbuds come with a 1-year mugadziri warantiNdapota chengetai humbowo hwekutenga kwenyu kana muchida vimbiso yewarandi. Warandi iyi inovhara zvikanganiso muzvinhu uye mashandiro azvo kana zvangoshandiswa.
6.2 Mutengi Tsigiro
For further assistance, technical support, or warranty inquiries, please visit the official QCY website or contact their customer service. You can also refer to the QCY app for additional resources and FAQs.