1. Nhanganyaya
The Phox V2 Water Filter is a 9-cup glass water filter pitcher designed to provide clean, great-tasting water while promoting sustainability. It features a refillable eco-cartridge system that significantly reduces plastic waste compared to traditional disposable filters. This manual provides essential information for the proper setup, operation, and maintenance of your Phox V2 Water Filter.

Figure 1: The Phox V2 system emphasizes sustainability by replacing disposable filters with a refillable cartridge.
2. Safety Information
- Do not use with hot water. This filter is designed for cold tap water only.
- Ensure all components are securely assembled before filling or pouring.
- Chengetedza pasingasvikirwi nevana.
- The pitcher is made with glass and BPA/Phthalate-free plastic. Handle with care to prevent breakage.
- Only use official Phox refill packs with the refillable cartridge.
3. Zvikamu List
Your Phox V2 Water Filter package includes the following components:
- Phox V2 Glass Water Filter Pitcher (9-cup capacity)
- Refillable Cartridge
- 1-month Softener Pack refill (or other specified pack)
- Setup Guide

Figure 2: The Phox V2 Water Filter pitcher and included refill pack.
4. Setup Instructions
Follow these steps for the initial setup of your Phox V2 Water Filter:
- Unpack Components: Nyatsobvisa zvikamu zvose kubva pakuputira.
- Wash Components: Wash the glass pitcher, lid, and refillable cartridge with warm, soapy water. Rinse thoroughly.
- Prepare Refillable Cartridge: Open your chosen filter refill pack (e.g., Softener, Clean, Alkaline). Pour the filter media (beads and carbon) into the empty refillable cartridge.

Figure 3: Pouring the filter media into the refillable cartridge.
- Assemble Filter: Place the filled refillable cartridge into the designated slot in the pitcher's upper plastic section. Ensure it is seated correctly.
- Batanidza Lid: Securely place the lid onto the pitcher.
- Kusuka kwekutanga: Fill the pitcher with tap water. Allow the water to filter through completely. Discard the first two filtered pitchers of water to rinse the filter media and remove any carbon dust.
- Yakagadzirira Kushandiswa: Your Phox V2 Water Filter is now ready for use.
Vhidhiyo 1: Kuperaview of the Phox V2 Water Filter, demonstrating its components and ease of use, including filling the pitcher and pouring filtered water.
5. Operating Instructions
Using your Phox V2 Water Filter is straightforward:
- Zadza Chirongo: Lift the small tab on the lid and place the pitcher under your tap. Fill the upper reservoir with cold tap water. The water will slowly filter through the cartridge into the glass jar below.

Figure 4: Filling the Phox V2 pitcher with tap water.
- Pour Filtered Water: Once the water has filtered into the main glass reservoir, you can pour it directly from the pitcher. The design ensures that only filtered water is dispensed.

Figure 5: Pouring filtered water from the Phox V2 pitcher.
Different filter packs are available for specific water needs:
- Softener Pack: Designed to remove limescale and soften hard water.
- Clean Pack: Focuses on removing lead, copper, nickel, chlorine, and improving taste and smell.
- Alkaline Pack: Enhances water pH and adds beneficial minerals like magnesium.
6. Kuchengeta
Kuchenesa Chirongo
Regular cleaning is essential to maintain hygiene and performance:
- Disassemble all parts: glass jar, upper plastic section, lid, and refillable cartridge.
- Wash all parts (except the filter media inside the cartridge) with warm, soapy water.
- Rinse thoroughly and allow to air dry before reassembling.
- For limescale buildup on the glass, use a mild descaling solution or white vinegar.
Sefa Replacement
The filter media in your refillable cartridge should be replaced approximately every 30 days (or as indicated by your specific refill pack's usage guidelines) to ensure optimal filtration performance.

Figure 6: Various Phox filter refill packs available.
To replace the filter media:
- Remove the refillable cartridge from the pitcher.
- Empty the used filter media into your general waste.
- Clean the empty refillable cartridge.
- Open a new refill pack and pour the fresh filter media into the cartridge, following the instructions in Section 4.
- Reassemble the pitcher and perform an initial rinse as described in Section 4.
7. Kugadzirisa matambudziko
| Dambudziko | Zvinogona Kukonzera | Solution |
|---|---|---|
| Mwero wekusefa unononoka | Filter media is clogged or compacted. | Remove the cartridge and gently shake it to redistribute the media. If the problem persists, replace the filter media. |
| Water tastes unusual or like tap water | Filter media needs replacement; initial carbon dust not fully rinsed; improper cartridge seating. | Ensure the cartridge is correctly seated and the silicone gasket is properly aligned. Perform an initial rinse (discarding the first two pitchers). Replace filter media if it's past its recommended lifespan. |
| Water leaking from pitcher | Lid or cartridge not properly secured. | Check that the lid is firmly in place and the refillable cartridge is correctly inserted and twisted into position. |
8. Zvinotsanangurwa
| Feature | Detail |
|---|---|
| Model Number | US15 |
| Capacity | 9-mukombe |
| Product Dimensions | 4.72"L x 4.72"W x 11.8"H |
| Kurema | 3.17 Pondo |
| Zvishandiso | Glass, BPA and Phthalate-free plastic |
| Rudzi rwesefa | Refillable Cartridge (Softener, Clean, Alkaline packs available) |
| Mvura Inotsigirwa Nhamba Yepamusoro yeTDS | 300 PPM |
| Installation Type | Countertop |
| Simba Source | Manual |
Filter Pack Specifics
The composition and reduction capabilities vary by filter pack type:

Figure 7: Details of the Softener Pack composition and function.

Figure 8: Reduction capabilities of the Alkaline Pack.

Figure 9: Reduction capabilities of the Clean Pack.
9. Warranty
The Phox V2 Water Filter comes with a 12-month parts warranty. Please retain your proof of purchase for warranty claims.
10. Tsigiro
For further assistance, troubleshooting not covered in this manual, or to inquire about replacement parts and filter packs, please contact Phox customer support through their official websaiti kana mutengesi kwawakatenga chigadzirwa.




