1. Nhanganyaya
Welcome to the SOFLOW SO2 Zero Electric Scooter user manual. This document provides essential information for the safe operation, assembly, maintenance, and troubleshooting of your new electric scooter. Please read this manual thoroughly before first use to ensure optimal performance and safety.

Figure 1.1: The SOFLOW SO2 Zero Electric Scooter, showcasing dhizaini yayo inoyevedza uye yakasimba.
2. Safety Information
Kuchengetedzeka kwako ndiko kwakakosha. Gara uchitevedzera nhungamiro dzinotevera:
- Gara wakapfeka ngowani uye nhumbi dzekudzivirira dzakakodzera (mabvi, magokora) paunenge uchitasva.
- Ziva mitemo yemuno maererano nekushandiswa kwemascooter emagetsi.
- Usachovha wakadhakwa kana zvinodhaka.
- Dzivisa kutasva bhiza kana mvura ichinaya zvakanyanya, sinou, kana panzvimbo dzinotsvedza.
- Chengeta daro rakachengeteka kubva kune dzimwe mota nevanhu vanofamba netsoka.
- Regularly check the scooter for any loose parts, damage, or abnormal wear before each ride.
- The maximum weight capacity is 100 kg. Do not exceed this limit.
- This scooter is designed for one rider only. Do not carry passengers.
3. Package Zviri mukati
Ita shuwa kuti zvinhu zvese zviripo mupakeji:
- SOFLOW SO2 Zero Electric Scooter
- Charger
- User Manual
4. Setup uye Gungano
4.1 Kupetunura sikuta
The SO2 Zero comes pre-assembled in a folded state for compact transport.
- Isa scooter panzvimbo yakati sandara.
- Tsvaka chirairo chekupeta padyo nepazasi pehunde yemubato.
- Release the latch and carefully lift the handlebar stem until it locks into the upright position. Ensure the locking mechanism is fully engaged.

Figure 4.1: The SOFLOW SO2 Zero in its folded state, demonstrating the compact design for storage and transport.
4.2 Kutanga Kuchaja
Before your first ride, fully charge the scooter's battery.
- Locate the charging port, typically on the side of the footboard.
- Connect the charger to the scooter's charging port.
- Plug the charger into a standard power outlet. The indicator light on the charger will change (e.g., red to green) when charging is complete.
- Disconnect the charger once fully charged. Avoid overcharging.
5. Operating Instructions
5.1 Powering On/Off and Display
The scooter features a clear display for essential information.
- To power on, press and hold the power button on the handlebar. The display will illuminate.
- The display shows speed, battery level, and riding mode.
- Kuti udzime, dzvanya uye ubate bhatani remagetsi zvakare kusvika chiratidziro chadzima.

Figure 5.1: The clear display on the handlebar provides real-time information such as speed and battery status.
5.2 Kutasva Sikuta
Ensure you are in a safe, open area for your first ride.
- Place one foot firmly on the wide footboard.
- Push off with your other foot to gain initial momentum.
- Gently press the accelerator lever/button on the handlebar to engage the motor.
- Maintain balance and steer by leaning and turning the handlebars.
5.3 Mabhureki
The SO2 Zero is equipped with a reliable braking system.
- To slow down or stop, gently squeeze the brake lever on the handlebar.
- Apply brakes smoothly to avoid sudden stops, especially at higher speeds.
- The scooter features a maintenance-free braking system for consistent performance.

Figure 5.2: Detail of the rear wheel and the maintenance-free braking system, ensuring reliable stopping power.
5.4 NFC Unlock Feature
Iyo yakabatanidzwa NFC tag allows for convenient unlocking.
- Ensure your smartphone has NFC enabled.
- Tap your smartphone near the NFC tag located on the scooter (refer to the scooter's specific NFC tag nzvimbo).
- The scooter will unlock, allowing you to power it on and ride.
6. Kuchengeta
Kugara kugadziridza kunovimbisa hupenyu hurefu uye kushanda kwakachengeteka kwe scooter yako.
- Kuchenesa: Pukuta pasi sikuta ne adamp cloth. Do not use high-pressure water or corrosive cleaners.
- Tyre Pressure: The 8.5-inch air tires require proper inflation. Check tire pressure regularly and inflate to the recommended PSI (usually indicated on the tire sidewall or in specifications).

Figure 6.1: The front wheel with its 8.5-inch air tire, providing a smooth riding experience.
- Brake System: The SO2 Zero features a maintenance-free braking system. However, periodically inspect brake levers and cables for any signs of damage or excessive play.
- Battery Care: Store the scooter in a cool, dry place. If storing for extended periods, charge the battery to approximately 50-70% and recharge every 1-2 months to prevent deep discharge.
- General Inspection: Regularly check all screws, bolts, and connections for tightness. Ensure the folding mechanism operates smoothly and locks securely.
7. Kugadzirisa matambudziko
Tarisa kutafura iri pasi apa kune zvinowanzoitika uye mhinduro dzadzo.
| Dambudziko | Zvinogona Kukonzera | Solution |
|---|---|---|
| Sikuta haibati simba | Bhatiri shoma; Kubatanidza kusina kusimba; Kusashanda zvakanaka kwebhatani remagetsi | Charge the battery; Check all cable connections; Contact support if issue persists |
| Motokari isingabatanidzi | NFC not unlocked; Accelerator issue; Motor fault | Ensure scooter is unlocked via NFC; Check accelerator lever; Contact support |
| Kumhanya/kumhanya kwakaderedzwa | Low tire pressure; Overloaded; Battery degradation | Inflate tires to recommended PSI; Reduce load; Battery replacement may be needed over time |
| Brakes feel loose or ineffective | Brake lever adjustment needed; Cable stretch; Component wear | Inspect brake lever and cable; While the system is maintenance-free, professional inspection is recommended if issues arise. |
8. Zvinotsanangurwa
Detailed technical specifications for the SOFLOW SO2 Zero Electric Scooter:
| Feature | Tsanangudzo |
|---|---|
| Model Name | SO2 Zero |
| Model Number | 300.420.00 |
| Dimensions (L x W x H) | 114 x 43 x 122 cm |
| Item Weight | 14 makirogiramu |
| Maximum Weight Capacity | 100 makirogiramu |
| Wheel Size | 8.5 inches |
| Wheel Material | Air Tires |
| Frame Material | Aluminium |
| Mabhureki | Rear Drum Brake, Front Electric Brake |
| Kumiswa | Double Suspension |
| Bhatiri | 1 Lithium-ion (inosanganisirwa) |
| Special Features | Lightweight (14 kg), Simple Folding Mechanism, Wide Footboard, Maintenance-Free Braking System, NFC Unlock |
| Color | SoFlow Original Green |
9. Warranty uye Tsigiro
SOFLOW products are manufactured to high-quality standards. For warranty information, please refer to the warranty card included with your purchase or visit the official SOFLOW website. For technical support, spare parts, or service inquiries, please contact SOFLOW customer service through their official channels.
Contact Information: Please refer to the SOFLOW official website or your purchase documentation for the most up-to-date contact details.





