1. Nhanganyaya
This manual provides comprehensive instructions for the installation, operation, and maintenance of your ACE MR20-HW MR20 WiFi 5 Access Point. The MR20-HW is a cloud-managed access point designed to deliver reliable, high-speed wireless connectivity for various environments, including offices and classrooms. It features dual-band WiFi 5 (802.11ac) technology, supporting speeds up to 1.3 Gbps, and incorporates MU-MIMO technology for efficient multi-device connections.
Please read this manual thoroughly before using the device to ensure proper setup and optimal performance.
2. Safety Information
- Iva nechokwadi chekuti mudziyo wacho wakaiswa munzvimbo ine mhepo inofefetera zvakanaka kudzivirira kupisa zvakanyanya.
- Use only the power source specified for this device. The MR20-HW supports Power Over Ethernet (PoE).
- Usaisa mudziyo kumvura, unyoro, kana tembiricha yakanyanyisa.
- Dzivisa kuisa mudziyo pedyo neminda ine simba remagetsi.
- Mudziyo uyu wakaitirwa kushandiswa mukati memba chete.
3. Package Zviri mukati
Ona kuti zvinhu zvese zviripo mupasuru yako:
- MR20-HW MR20 WiFi 5 Access Point
- ACE All-in-one Warranty SupportPlus documentation
4. Chigadzirwa Pamusoroview
The ACE MR20-HW is a compact and powerful wireless access point designed for seamless integration into your network. It provides robust WiFi 5 (802.11ac) connectivity across dual bands (2.4 GHz and 5 GHz) to support a wide range of devices and applications.
Mufananidzo 1: Pamusoro view of the ACE MR20-HW MR20 WiFi 5 Access Point. The device is white and rectangular, featuring the Cisco logo on its surface, indicating its design and compatibility with Cisco Meraki cloud management systems.
Zvinokosha:
- Dual-Band WiFi 5 (802.11ac): Supports 2.4 GHz and 5 GHz frequencies for flexible and high-speed wireless connections up to 1.3 Gbps.
- Cloud Management: Effortless network control and visibility through an intuitive cloud-based platform.
- MU-MIMO Technology: Enhances network efficiency by allowing simultaneous communication with multiple devices.
- Power Over Ethernet (PoE) Support: Simplifies installation by delivering power and data over a single Ethernet cable.
- Flexible Mounting Options: Designed for easy wall or ceiling installation.
- Robust Security: Features WPA3 encryption and automatic firmware updates for network protection.
5. Setup
5.1 Kuiswa Kwenyama
The MR20-HW can be mounted on a wall or ceiling. Choose a central location to maximize wireless coverage. Ensure the mounting surface is stable and can support the device's weight.
- Sarudza Nzvimbo Yekukwirisa: Identify a suitable spot, preferably high up and clear of obstructions, for optimal signal propagation.
- Secure Mounting Bracket (if applicable): If using a mounting bracket (sold separately or included with specific kits), attach it securely to the wall or ceiling using appropriate screws.
- Attach MR20-HW: Align the access point with the mounting bracket or directly with the mounting points on the surface, then twist or slide to secure it in place.
5.2 Network Kubatana
The MR20-HW supports Power Over Ethernet (PoE), simplifying cabling by delivering both power and data through a single Ethernet cable.
- Batanidza Ethernet Cable: Plug one end of an Ethernet cable into the PoE-enabled Ethernet port on the MR20-HW.
- Batanidza kune Network: Connect the other end of the Ethernet cable to a PoE switch or a PoE injector that is connected to your network.
- Power On: Once connected, the device will power on automatically if connected to a PoE source. Observe the LED indicators for status.
5.3 Yekutanga Configuration (Cloud Management)
The MR20-HW is managed via a cloud-based platform. You will need an active internet connection and an account on the cloud management platform (e.g., Cisco Meraki Dashboard, if compatible, or ACE's proprietary platform).
- Access Cloud Platform: Vhura a web browser and navigate to the cloud management platform's login page.
- Log In: Enter your credentials to log in to your account.
- Wedzera Mudziyo: Follow the on-screen instructions to add your new MR20-HW access point to your network. This typically involves entering the device's serial number or scanning a QR code.
- Gadzirisa Network Settings: Once added, you can configure SSID (Wi-Fi network name), security settings (WPA3 recommended), VLANs, and other network parameters as needed.
6. Operating the MR20-HW
6.1 Cloud Management Platform Usage
The cloud management platform provides centralized control and monitoring of your MR20-HW and other network devices. Key functionalities include:
- Dashboard Pamusoroview: View real-time network status, connected clients, and traffic usage.
- Configuration: Modify wireless settings, security protocols, guest access, and more.
- Monitoring & Analytics: Track network performance, identify potential issues, and analyze usage patterns.
- Firmware Dzokorora: Schedule and apply automatic firmware updates to ensure optimal performance and security.
- Troubleshooting Tools: Utilize built-in tools for diagnostics and issue resolution.
6.2 Zvinhu Zvikuru Mukushanda
- Dual-Band Operation: The MR20-HW automatically steers clients to the optimal band (2.4 GHz or 5 GHz) for the best performance.
- MU-MIMO: This technology allows the access point to communicate with multiple devices simultaneously, significantly improving efficiency in environments with many connected clients.
- Muenzi WiFi: Easily set up isolated guest networks with customizable splash pages and bandwidth limits.
7. Kuchengeta
Regular maintenance ensures the longevity and optimal performance of your MR20-HW access point.
- Firmware Dzokorora: Keep the device's firmware updated through the cloud management platform. Automatic updates are recommended for security and feature enhancements.
- Kuchenesa: Periodically clean the exterior of the device with a soft, dry cloth. Do not use liquid cleaners or aerosols. Ensure ventilation openings are clear of dust.
- Environmental Check: Ita shuwa kuti nzvimbo yekushanda inoramba iri mukati metembiricha yakatarwa uye humidity range.
- Network Monitoring: Regularly check the cloud management dashboard for any alerts or performance degradation.
8. Kugadzirisa matambudziko
If you encounter issues with your MR20-HW, refer to the following common troubleshooting steps:
| Dambudziko | Zvinogona Kukonzera | Solution |
|---|---|---|
| Hapana magetsi / maLED akadzima | No PoE power; faulty Ethernet cable | Verify PoE source is active; check Ethernet cable connection; try a different cable. |
| Cannot connect to WiFi network | Incorrect WiFi password; SSID not broadcasting; device out of range | Double-check password; ensure SSID is enabled in cloud platform; move closer to AP. |
| Slow WiFi speeds | Network congestion; interference; outdated firmware | Reduce number of connected devices; check for interference sources (e.g., microwaves); update firmware. |
| Device not appearing in cloud platform | Network connectivity issue; incorrect serial number; firewall blocking access | Verify internet connection; re-enter serial number; check firewall settings to allow outbound connections to cloud platform. |
For more advanced troubleshooting, consult the online documentation or contact ACE support.
9. Zvinotsanangurwa
| Feature | Detail |
|---|---|
| Model Name | MR20 |
| Brand | ACE |
| Wireless Kutaurirana Standard | 802.11ac (WiFi 5) |
| Frequency Band Kirasi | Dual-Band (2.4 GHz, 5 GHz) |
| Max Speed | Kusvikira ku1.3 Gbps |
| Kubatana Technology | Ethernet (PoE) |
| Special Feature | Remote Access (Cloud Managed) |
| Inokurudzirwa Zvishandiso | Indoor |
| Inowirirana Devices | Ethernet Inzwa Zvinotaurwa |
| ASIN | B0DTS258CV |
| Item Model Number | MR20 |
| Zuva Rokutanga Kuwanikwa | Nyamavhuvhu 21, 2024 |
10. Warranty uye Tsigiro
Your ACE MR20-HW Access Point comes with the ACE All-in-one Warranty SupportPlus. This warranty program is designed to provide comprehensive support for products purchased from ACE.
Ruzivo rwewaranti:
- The product is protected under the ACE All-in-one Warranty SupportPlus.
- This warranty allows you to make a claim using the same form for any manufacturer's product purchased from ACE listings.
Zvirongwa zvekudzivirira zveSarudzo:
Extended protection plans are available for purchase to further safeguard your investment:
- 3-Yegore Dziviriro Chirongwa: Kubhadhara kamwe chete kwe $25.99.
- 4-Yegore Dziviriro Chirongwa: Kubhadhara kamwe chete kwe $34.99.
- Complete Protect: Inovhara zvese zvinotengwa kare uye mune ramangwana zvinoenderana nemutengo we $16.99 pamwedzi.
For warranty claims or to inquire about support, please refer to the ACE All-in-one Warranty SupportPlus documentation included with your product or visit the official ACE support channels.
