Kawai is a distinguished Japanese manufacturer of acoustic and digital pianos, celebrated for blending traditional craftsmanship with innovative musical technology.
Kawai Musical Instruments Manufacturing Co., Ltd. is a global leader in the design and manufacture of fine musical instruments. Founded in 1927 by Koichi Kawai in Hamamatsu, Japan, the company has spent nearly a century advancing the art of the piano. Kawai is renowned for its world-class grand and upright pianos, including the prestigious Shigeru Kawai series, which are favored by concert pianists worldwide.
Beyond acoustic instruments, Kawai has pioneered digital piano technology, offering a wide range of electronic keyboards, stage pianos, and synthesizers that authentically replicate the touch and tone of acoustic grands. Committed to excellence and innovation, the brand supports musicians of all levels with high-quality instruments, comprehensive technical support, and robust warranty services managed through its regional divisions, such as Kawai America Corporation.
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Firmware updates, software drivers, and owner's manuals can be downloaded directly from the Kawai Global Support Downloads page.
You can register your new Kawai instrument online by visiting the Warranty Registration page on the Kawai America website.
For service, parts, or technical assistance in the US, contact the Kawai Technical Support Division at +1 310-997-4578 or via email at info@kawaius.com.
Most USB audio interface updates for Kawai hybrid pianos require a computer running Windows 10 or Windows 11 (64-bit) and a USB cable connection to the instrument.