DuroMax Manuals & User Guides

DuroMax Power Equipment, headquartered in Ontario, California, is a premier manufacturer of power equipment designed for dependability and durability. The brand is best known for its extensive line of portable generators, featuring signature "Dual Fuel" and "Tri-Fuel" technologies that allow users to operate equipment on gasoline, propane, or natural gas. This versatility makes DuroMax a top choice for home backup power, recreational camping, and job site applications.

Beyond generators, the DuroMax catalog includes industrial engines, water pumps, and pressure washers, all engineered to withstand tough environments. Committed to "Powering Everyone... Anywhere!", DuroMax provides robust customer support and warranty services to ensure their products deliver reliable performance when it is needed most.

• How do I contact DuroMax customer support?

  You can reach DuroMax support by calling 1-844-387-6629 (844-DUROMAX) between 8:00 am and 5:00 pm PST, Monday through Friday, or by emailing support@DuroMaxPower.com.

• What kind of oil should I use in my DuroMax generator?

  Most DuroMax generators recommended using 10W-30 engine oil. Always check your specific user manual to confirm the oil type and capacity for your model.

• Can I use propane with my DuroMax generator?

  Yes, many DuroMax models feature Dual Fuel or Tri-Fuel technology, allowing them to run on liquid propane (LPG) in addition to gasoline. Check your model's specifications to confirm compatibility.

• How do I register my DuroMax product for warranty?

  You can register your product by visiting the Product Registration page on the official DuroMax Power Equipment website. Registration helps expedite service and warranty claims.

• What constitutes 'unbonding' the generator?

  Unbonding refers to removing the neutral-ground bond. This is often necessary when connecting the generator to a home transfer switch to ensure proper grounding safety. This procedure should be performed by a qualified electrician.